Question 1

What is our cancellation and missed appointment policy?

Accepted Answer

We require at least 24 hours’ notice for all appointment cancellations or rescheduling. This allows us to offer your appointment slot to another client

Late Cancellations:
If you cancel your appointment within 24 hours of the scheduled time, a fee equivalent to the full cost of the scheduled service will be charged.

Missed Appointments (No-Shows):
If you do not show up for your scheduled appointment without prior notice, a fee equivalent to the full cost of the scheduled service will be charged.

Exceptions: We understand that emergencies and unexpected situations can arise. If such a situation occurs, please contact us as soon as possible. We may, at our discretion, waive the cancellation fee in genuine cases of emergency or unavoidable circumstances.

Question 2

How can I make a complaint ?

Accepted Answer

At Connected Chiropractic we are committed to providing safe, effective and patient centred care. If you ever feel dissatisfied with any part of your experience, we encourage you to tell us. Your feedback helps us learn and improve.

Question 3

How much does Chiropractic Care cost?

Accepted Answer

Pay As You Go Pricing
Standard Pay As You Go (Aged 16 - 64) - £42 
Senior Pay As You Go (65+) - £37
Paediatric Pay As You Go (Under 16) - £32

Package Pricing Structure
Standard Packages for 12 visits (Aged 16-64) 
One off payment £456 or split over two payments of £228

Senior Packages for 12 visits (Aged 65+) 
One off payment £396 or split over two payments of £198

Paediatric Packages for 12 visits (Under 16) 
One off payment £336 or split over two payments of £168

Terms and Conditions
Can only be used for 12 Chiropractic visits, incl Report of Findings & Progress Review visits.
Valid for 12 months from date of purchase. 
Can be used in both clinics and across all Chiropractic practitioners. 
Cannot be used for massage therapy.
If you choose to discontinue Chiropractic care, please let us know and we will issue you a refund for the remaining balance within your package. 
Chiropractic package offer valid until end of December 2026

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